ALFISIG September 2019 Meeting

Presenter: Susan Irwin
Topic: Emotional Intelligence competencies needed in Project Management

Increased globalization and competition have forced companies to implement solutions at a rapid pace using new and evolving technologies. As a result, companies are now initiating an increasing number of complex projects each year. Project management (PM) practitioners – the individuals responsible for leading a team of individuals through the planning and implementation of these complex projects – need to understand the tools and techniques necessary to implement a complex project successfully to meet the strategic goals of the organization. Emotional intelligence (EI) is a primary component of leadership. This presentation explores the findings from my study which focused on the Goleman model of EI to explore how EI competencies manifest themselves in Portfolio, Program and Project practitioners who managed a complex project.

Bio: Susan Irwin is an experienced portfolio, program, and project management practitioner, educator, and author with over 20 years of experience in the field of project management managing portfolios, programs, and complex projects in the government, healthcare and business sectors. Susan started her career in technology as a software engineer and evolved to positions, including Sr. Technology Program Manager and Portfolio Management Office (PMO) Manager. Susan has extensive knowledge managing projects using the waterfall, agile, and hybrid approaches and has experience implementing methodologies based upon the organization’s needs. In addition to her vast experience as a practitioner, Susan is also an active volunteer for both the PMI and PMI CAC chapters where she most recently served as the chapter president. In addition, she serves as a volunteer instructor for multiple certification classes.

Susan holds several certifications in Development, Process Improvement, Project Management, Agile, and SAFe and has been a member of PMI since 2005. Susan’s education includes a Bachelor and Master’s degree in Computer Science from Troy State University in Montgomery, a Master of Business Administration with an emphasis in Project Management from Florida Institute of Technology, and a Ph.D. from Capella University in Information Technology with an emphasis in Project Management.

PDU Awarded for Attendance: 1

Date: September 25, 2019
Time: 11:30 AM – 12:30 PM
Location: Conference Call only. Registration required to attend for PDU credit.

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